secretsaucebrands.com

Privacy Policy

This Privacy Policy explains how Secret Sauce Brands LLC (“Secret Sauce Brands,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit https://secretsaucebrands.com (the “Site”), submit inquiries, request services, or otherwise interact with us.

We are committed to protecting your personal information and your right to privacy. If you do not agree with any part of this Privacy Policy, please discontinue the use of our Site and services immediately.

1. INFORMATION WE COLLECT

We collect information in a variety of ways depending on how you interact with us.

1.1 Information You Provide Directly

When you submit a form, request a consultation, contact us, or otherwise engage with our services, we may collect the following:

  • Identity Information:
    First Name, Last Name
  • Contact Information:
    Email Address, Phone Number
  • Business Information:
    Company Name, industry details, scope of your hospitality/vacation rental needs
  • Inquiry Information:
    Comments, messages, and any additional information you choose to provide regarding your project, needs, or service request

1.2 Information Collected Automatically

When you access the Site, we may automatically collect:

  • Log and Usage Data
    IP address, browser type, device type, operating system, pages visited, time spent on each page, referring URLs, click behavior
  • Device Information
    Hardware model, mobile network information, unique device identifiers
  • Cookies & Tracking Technologies
    Cookies, pixels, tags, scripts, session identifiers

This information helps us:

  • Analyze website performance
  • Improve content relevance
  • Detect and prevent fraudulent activity
  • Personalize user experience

You may disable cookies in your browser settings, though certain features may not function properly.

1.3 Information from Third Parties

We may receive information about you from third-party systems we integrate with, including:

  • Analytics platforms (Google Analytics)
  • Advertising platforms (Facebook/Meta)
  • Communication tools (Aloware)
  • Email marketing platforms (Mailchimp, Klaviyo)
  • Payment processors (Stripe, PayPal)
  • Website hosting providers

This data is used solely for business operations, performance monitoring, and service delivery.

2. HOW WE USE YOUR INFORMATION

We use your information in the following ways:

2.1 Service Delivery & Operations

  • Responding to inquiries and support requests
  • Providing hospitality and vacation rental services
  • Scheduling consultations
  • Managing and improving our service offerings
  • Processing transactions (if applicable)

2.2 Communications

  • Sending confirmations, updates, service notices
  • Responding to customer service requests
  • Sending marketing materials, newsletters, or promotional content
    (You may opt out at any time.)

2.3 Analytics & Personalization

  • Understanding how users interact with our Site
  • Optimizing performance, layouts, and user experience
  • Measuring marketing effectiveness
  • Personalizing content and recommendations

2.4 Legal, Security, and Compliance

  • Preventing fraud or misuse of services
  • Protecting our rights, property, and customers
  • Complying with applicable U.S. laws
  • Maintaining records for dispute resolution

3. HOW WE SHARE YOUR INFORMATION

We do not sell personal information.

We may share data with:

3.1 Service Providers & Vendors

These third parties help us operate our business:

Analytics Providers

  • Google Analytics
  • Meta/Facebook Analytics & Pixel tracking

Marketing & Email Platforms

  • Mailchimp
  • Klaviyo
    (Used to send updates, promotions, and automated messages.)

Payment Processors

  • Stripe
  • PayPal
    (Used for invoice payments or service fees.)

CRM, Call, and Messaging Tools

Advertising Partners

Platforms may receive anonymized or hashed data for targeted advertising.

3.2 Legal Requirements

We may disclose your information if:

  • Required by law, subpoena, or court order
  • Necessary to protect rights, safety, or security
  • Needed for fraud investigation or dispute resolution

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies for:

  • Site functionality
  • Remembering preferences
  • Improving load times
  • Advertising & retargeting
  • Analytics and reporting

You may decline cookies; however, certain site functions may be limited.

5. DATA SECURITY

We implement commercially reasonable technical and administrative safeguards to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Access controls
  • Regular security audits
  • Monitoring for suspicious activity

No system is fully secure; we cannot guarantee absolute protection.

6. DATA RETENTION

We retain data only as long as necessary to:

  • Provide requested services
  • Meet legal, accounting, and business obligations
  • Maintain accurate business records

When no longer needed, information is securely deleted or anonymized.

7. YOUR RIGHTS (CALIFORNIA RESIDENTS – CCPA)

If you live in California, you have the right to:

7.1 Know

Request details about:

  • Categories of information collected
  • Purposes of use
  • Categories of third parties receiving data

7.2 Access

Request a copy of the personal information we have collected about you.

7.3 Delete

Request deletion of your personal information (with certain exceptions).

7.4 Opt Out

Opt out of certain data sharing used for advertising or analytics.

7.5 Non-Discrimination

We will not deny services or change pricing for exercising your rights.

To submit a CCPA request, email us at:
📧 support@secretsaucebrands.com

We may require identity verification for security purposes.

8. YOUR CHOICES & CONTROLS

You may:

  • Unsubscribe from marketing emails anytime
  • Disable cookies in browser settings
  • Request access, correction, or deletion of your data
  • Request restrictions on how we process your information

9. CHILDREN’S PRIVACY

We do not knowingly collect information from children under age 13.
If you believe a child provided us information, contact us immediately and we will remove it.

10. INTERNATIONAL USERS

Our Site is operated from the United States.
If you access the Site from outside the U.S., your information may be transferred, stored, and processed according to U.S. laws.

11. THIRD-PARTY LINKS

Our Site may contain links to other websites.
We are not responsible for their content or privacy practices.

We encourage you to review their privacy policies before interacting with them.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Changes take effect when posted, and the “Last Updated” date will be revised accordingly.

13. CONTACT US

For questions or privacy-related requests, contact us at:

Secret Sauce Brands LLC
Email: support@secretsaucebrands.com
(We do not publicly disclose our physical mailing address.)